You can buy a Hard SIM at the USIMS App directly and the SIM will be shipped to your address in 72 hours anywhere you are in the world.

For eSIM enabled handsets, you can buy an eSIM at the USIMS App directly and the eSIM will be activated instantly.

After activating the USIMS Data SIM, enable data roaming on 4G/LTE connection in your mobile phone settings. No worries, there won’t be any extra charges with the option data roaming “ON”. Chose and buy one of the various available bundles; you can opt for a unique Country bundle, Region or World depending on the destination(s) you are travelling to. Enjoy Free Roaming Data usage for ten days starting from the date of buying the bundle.

1. Download the App from App Store or Google Play. Installation process requires you to provide:

a. Either your Mobile Phone number to receive your Passcode for completing the registration

b. Or you can use your own whatsapp number. By clicking on the whatsapp logo, your whatsapp will open with a message template ready to be sent. After sending the message you will get a reply message with a link, click on this link and you be automatically registered to USIMS app.

You can see your registered number on the upper right of the screen while you are on the USIMS app.

2. To buy a USMIS Data SIM or if you have done it already and you want to activate it:

2.1 Hard SIM

a. Click on the SIM icon on the bottom of the page and from there you can order a Hard SIM by filling the necessary information and by paying the requested amount. The Hard SIM will be shipped to your address within 72 hours by DHL.

b. When you get the SIM you have to activate it by scanning it’s barcode using your handset camera. An instant popup message will inform you that the operation was successful and that your SIM has been activated and ready to go.

2.2 eSIM (for eSIM enabled handsets only)

Click on the SIM icon on the bottom of the page and from there you can buy the USIMS eSIM by paying the requested amount. The eSIM will be activated instantly.

3. To buy the required Data Bundle:

Click on the Bundles icon on the bottom of the page and from there you can search for the available Bundles related to the country you are visiting. You have the option to buy the unique bundle for this country, the Region bundle or the World bundle, depending on which countries you are visiting within the duration of the Bundle which is 10 days.

USIMS app will show you the active Bundle on the main screen, it will show you as well the consumption and the remaining days

In case you have several active Bundles, the USIMS app will show them all on the main screen with the consumption and the remaining days for each Bundle.

4. To benefit from the Data bundle that you have purchased:

a. Make sure that you have the USIMS Hard Sim inserted in your Cel OR the USIMS eSIM activated already and operational.

b. Make sure that you have an active USIMS Bundle related to the country you are visiting.

c. Make sure that you have opt to give the Data option to the USIMS Sim

d. Enjoy free Data roaming.

In the upper right of the page, click on the three dots and click on “Contact Us” write down your full name and email address, and fill in your problem in message memo and then click the button “Submit”.

In the upper right of the page, click on the three dots, click on “My Profile” and update the appropriate fields, and click the save button.

No. Upon activating the USIMS Sim, this SIM is attached to a unique ID, which is your own number that you have entered yourself while registering on USIMS app . This ID cannot be changed.

Yes, you get a message on your app upon buying a SIM or a Data Bundle with a PDF attachment showing your invoice. When purchasing a USIMS Hard SIM, you will receive as well an email along with the shipment address, the serial number of the Data SIM and the DHL tracking number.

a. Hard SIM (including DHL shipment): €30

b. eSIM: €5

Please note that these are one-time payable fees and that the Usims Sim validity is for life.

Each Bundle has its corresponding fees shown next to it in the app. Validity of any Bundle purchased is Ten days starting upon payment of the Bundle.

There are no monthly fees imposed on USIMS app subscribers.

USIMS app main page shows all the Active Data bundle limit and remaining validity.

For the History of your purchases, you can click on the three dots found on the upper right of the main page and then click on “History”

USIMS app can be easily installed on Android © using version xxxx and higher and iOS © devices using version yyyy or higher.

Fees are available at www.usims.com and at the App.

We support only Euros accounts.

USIMS saves you money and time while travelling abroad. It is bundled with advanced features making your experience rich and sophisticated with local data rates in more than 100 countries.

USIMS fees are available in real-time on USIMS site at www.usims.com or at the USIMS App. 

USIMS App is uniquely accessed via a passcode that is being sent to your original phone number by SMS or using your whatsapp number. USIMS does not register any passwords or credit cards information on its servers in order to fully secure the confidentiality and privacy of our customers.

No worries. Drop us an email to [email protected] and will get back to you.